What action by a healthcare professional may create a communication barrier?

Expressing personal ethical concerns can create a communication barrier because it may shift the focus from the patient's needs to the healthcare professional's personal beliefs or values. In a clinical setting, effective communication is crucial for ensuring that patients and their families feel heard and understood. When a healthcare provider injects their own ethical dilemmas into the conversation, it can lead to confusion and discomfort for the patient or family members, who may feel that their concerns are being minimized or overshadowed.

In contrast, providing clear and concise information, using empathetic listening skills, and offering emotional support are all practices that enhance communication. These actions foster an environment of trust and openness, facilitating a better understanding and supporting the needs of the patient and their family during challenging times.